Parents overview

Page route

This page belongs to Parents → Parents. Open /parents in the school portal.

Related guide: Manage parent and guardian records.

Find a parent

Open Parents → Active or Inactive and search before adding or changing a record. Confirm the parent's identity and contact details using your school's approved records. A parent record may be linked to one or more learners.

Maintain a family link

1. 1

   Check the parent record

   Confirm the person and the current parent status before editing.

2. 2

   Check linked learners

   Review the learners linked to the parent and confirm each relationship with the authorised source information.

3. 3

   Save and verify

   Use the form's save action and re-open the record to confirm the update.

Review parent analytics

Use Parent Analytics for summary monitoring. Open an individual parent record only when needed to verify a specific case; do not use summary values as a substitute for checking the source record.