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Terms of Service

In effectLast updated 18 September 2026•v3.1•
Privacy PolicyCookie PolicyTerms of ServiceProducts TermsBusiness Terms
ON THIS PAGE
1.Registering Your School Account2.Responsible Use of the Platform3.System Availability & Reliability (99.9% Uptime)4.Who Owns the Software and Your School Records?5.Subscription Fees & Billing Terms6.Our Promises and Responsibilities7.Resolving Any Questions or Disagreements
Download PDF Copy

Download a clean copy of Terms of Service formatted for your school files, board meetings, and administration records.

Questions about this policy?

Get in touch with our team in Kampala, Mbarara, and Kabale for any questions about your school agreement or student data privacy.

avizoninnovations@gmail.com
0789818880Call•WhatsApp
0741353693Call•WhatsApp

Welcome to School Manager Uganda. These Terms of Service are the clear, simple agreement between your school and Avizon Innovations Ltd (the creators of School Manager Uganda).

When your school registers an account, sets up a school website link, or uses our system to manage students, marks, or fees, the school agrees to these simple terms.

1.Registering Your School Account

• Authorized School Heads: Accounts must be created by the school director, proprietor, headteacher, board member, or appointed bursar.

• Valid Schools: School Manager Uganda is designed for licensed nursery, primary, secondary, and vocational schools operating in Uganda.

• Password Security: Each teacher and staff member is responsible for keeping their login password secret. Never share your password with unauthorized persons or students.

2.Responsible Use of the Platform

Every school and its staff agree to use the system honestly and professionally:

• Accurate Information: Enter real, honest student marks and records. Never enter fake or fabricated UNEB assessment marks.

• System Protection: Do not attempt to break the system, hack into another school's account, or copy the software code.

• Respectful Communication: Do not use the school SMS service to send abusive, political, or unauthorized marketing messages.

3.System Availability & Reliability (99.9% Uptime)

• Always Available: We work hard to ensure the system is online and working 99.9% of the time, especially during busy periods like beginning of term fees payment and end-of-term report card printing.

• System Upgrades: When we need to do system maintenance or add new features, we do it late at night (usually between 12:00 midnight and 4:00 AM) so your school day is not interrupted.

• Things Beyond Our Control: We cannot be held responsible for unexpected national internet blackouts or general telecom network breakdowns in Uganda.

4.Who Owns the Software and Your School Records?

• The School Owns All Its Data: The school owns 100% of all student lists, teacher records, examination marks, report cards, and fees registers entered into the system.

• Avizon Innovations Owns the Software: Avizon Innovations Ltd owns the School Manager Uganda code, designs, and calculation engines.

• No Lock-In: You are never locked in. Your school can download all its records in Excel or PDF format anytime without penalty.

5.Subscription Fees & Billing Terms

• Subscription-Free Access: Schools start without paid subscription billing. There are no monthly or annual software subscription fees while the school collects fees through our integrated PegPay payment gateway.

• Separate Services: SMS credits, AI credits and payment processing charges are separate from the software subscription. Applicable prices and charges are presented before purchase or payment confirmation.

• Assigned Subscriptions: A paid subscription applies only when a separate plan has been agreed and manually assigned to the school by the platform team. Its rate and billing details are shown in the school portal. Enrolment growth and academic term changes do not automatically enable a subscription.

6.Our Promises and Responsibilities

• We promise to keep your school platform secure, fast, and up to date with Ugandan educational standards.

• In the rare event of a software issue, our liability is limited to the subscription fees paid by your school in the last 12 months.

• The school is responsible for ensuring that the marks, names, and fees amounts entered by its staff are correct.

7.Resolving Any Questions or Disagreements

• Friendly Discussion First: If any misunderstanding happens between the school and School Manager Uganda, we agree to sit down together and resolve it amicably as partners.

• Laws of Uganda: These terms are guided by the laws of the Republic of Uganda. Any formal dispute will be handled fairly under the Arbitration and Conciliation laws of Uganda in Kampala.

Need a printed copy for your school board or office files?

Download the complete Terms of Service document with official School Manager Uganda details for your administration records.

© 2026 Avizon Innovations Ltd. All rights reserved.

School Manager Uganda operates in compliance with the Data Protection and Privacy Act, 2019 of Uganda. Registered with the Personal Data Protection Office (PDPO).

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© 2026 Avizon Innovations

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